Make the Most of Your Freshworks Products

• 10+ Years of Expertise
Authorized Freshworks Partner
• Customized Freshdesk Solutions
• Optimization Freshdesk Services
# AI #Freshdesk #Freshchat #Freshcaller and many more

Services

Need a hand with Freshworks ..

Freshdesk Omnichannel

Freshdesk Omnichannel

Revolutionize Your Customer Support with a Unified Solution
Unified Communication
Freshchat

Freshchat

Transform Your Customer Engagement with Intelligent Messaging
Live chat
Freshcaller

Freshcaller

Elevate Your Customer Support with Advanced Cloud-Based Call Center Software
Phone
Freddy/AI

Freddy/AI

Automate routine inquiries and provide instant responses to common questions.
AI
Custom Themes for Freshdesk Portal

Designer-made templates

Freshdesk Knowledge Base themes to enhance user experience, reflect your brand identity, and ensure seamless navigation.

Custom reports

Track your key metrics

Whether you need to monitor performance, customer interactions, or support efficiency, our customized reports offer the flexibility and precision your business demands.

Consultation call

Schedule Your Free Consultation Call

Book a free 30-minute consultation call to explore tailored Freshdesk solutions for your business needs.

Let's meet
Let's meet
QUICK ANSWERS

Frequently asked questions

What's the cost of your services

The cost of our Freshdesk consulting services depends on your specific needs and the scope of your project. For a comprehensive health check to assess your system and identify optimization opportunities, we offer a fixed price of 500 EUR. Contact us to discuss your requirements, and we’ll provide a tailored quote that ensures the best value for your business.

Do you offer migration services

Absolutely! Just let us know the source system when you reach out, and our Dev team will assess the time needed to complete your project. We’ll also ensure you have the chance to review your data before it’s fully migrated. We’re here to make the process as smooth as possible!

How does FDhelp address Data Security

At FD Help, we take data security seriously. Based in Romania, within the European Union, we follow GDPR regulations to ensure your information is protected. We only store login data if you choose to provide it, and we handle it with care, using secure storage and strict access controls. Your trust matters to us, and we’re committed to keeping your business and customer information safe.

What time zones is your team available?

Our team is available across two time zones—Romania and Canada—so we can support you during European and North American business hours. No matter where you are, we’ll do our best to align with your schedule and be there when you need us!

Can you help with Freshdesk integration and automation?

Yes, we specialize in Freshdesk integrations and automation! Whether it’s connecting third-party tools or streamlining workflows, our team is here to help you get the most out of your Freshdesk setup. Let us know your needs, and we’ll create solutions tailored to your business.

Better customer service with us. Let's meet !