Freddy AI - For improved CX- FDhelp

AI in all products

Enhance Customer Experience with Freddy - AI-Powered Communication Channels”

#Freshchat #Freshdesk #Freshdesk Omni

Freddy AI is designed to transform customer service with unmatched efficiency. Custom-built to meet your business needs, Freddy resolves over 80% of customer queries autonomously, reducing workload and enhancing customer satisfaction. With features like instant summaries, intelligent responses, and actionable recommendations, it empowers support teams to deliver faster and smarter solutions. Optimize your customer experience and supercharge agent productivity with Freddy AI.

Helping agents and customers autonomously. Allowing you to reach customers through tickets, chat no matter the hour.

BOT driven support

Deploy bots for any communication channel (websites, apps, messenger, facebook, whatsap, instagram, etc) without any code.

Streamlined Conversation and Intelligent learning

Freddy AI leverages advanced learning capabilities to adapt to your knowledge base or create efficient, predefined conversation flows. Enhance customer interactions with smart, tailored responses that streamline communication and improve satisfaction.

Intelligent AI help for Agents

Reformulate answers, summarize conversations, create internal notes, and many more. Give your agents more tools to solve issues faster.

Analytics and reports

Make smarter, data-backed decisions with detailed reports on customer interactions. Identify drop-off points, analyze conversation flows, and uncover areas of low coverage. Maximize the efficiency of Freshworks chatbots by spotting opportunities to improve resolutions and enhance the customer experience.

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Test Freddy AI, and see how CX improves.

Freddy AI – For improved CX