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Freshdesk for Customer Support

Suntem partenerul tău de încredere pentru maximizarea eficienței sistemului de asistență clienți cu Freshdesk. Cu o vastă experiență în oferirea de servicii de consultanță și implementare Freshdesk, ajutăm companiile să-și atingă obiectivele prin soluții personalizate și aliniate perfect nevoilor lor specifice.

Freshdesk customer service and support

Strategic Roadmap Aligned with Your Goals

We specialize in Freshdesk products only. 

  • Identify customer-centric features that enhance support experiences.
  • Easy to use CX solution to address customer service challenges
  • Define your product vision with customer feedback
Our goal is to ensure your Freshdesk implementation adds measurable value, helping you spend less time on planning and more on building a customer-focused business.

Analitics that reflect your helpdesk status

No matter the source channel (email, phone, social media,etc). We can customize your Analitics, to give you the correct insights about your business.

Solutions Tailored to Your Needs

No matter the industry, the Freshdesk Ticketing System can be customize to empower your business and help you manage queries in the right way. 

From conversations to Freshdesk tickets

Assign tasks automatically to your agents, collaborate and create child-tickets.  

Freshdesk Automations

Reduce repetitive taks, allowing your agents to focus on the actual work. 
Create triggers and automations that handle everything done manually (assignments, escalations, etc)

Trial Freshdesk for Customer Service

Sign up for a free trial and give it a whirl. 

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